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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keith Suits

Keith Suits

September 19, 2026

5  out of  5
rating by Keith Suits
"Tom Potter is an absolute legend. He always goes above and beyond for his customers. If there is an issue with a policy and one of his staff can’t assist or if it requires a response and conversation with him, I’ve never had an issue getting Tom on the phone. I have recommended several friends, family and coworkers from all over to do business with Tom Potter State Farm and he has always got them the best rates on policies from auto to home insurance. Tom and his staff are always very helpful, efficient, friendly, happy, and always on top of things regarding my policies. I’ve been a customer for over 10+ years . No other company can compare for my insurance needs."
We responded:
"Keith I appreciate your words more than you know !! We go a long way back and you’re one good person. "
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Latisha Belt

September 16, 2026

5  out of  5
rating by Latisha Belt
"Tom and his team have been so helpful to us! When the storms rolled through this area and damaged our roof, they were right there to help us file a claim. The whole process was so easy! Thank you for taking so good care of us!!"
We responded:
"Thank you !"
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Charlie Day

September 16, 2026

5  out of  5
rating by Charlie Day
"Tom Potter and his staff are nothing short of excellent. I recently had hail damage to the roof of my home. Tom and his staff took care of my claim quickly and professionally. I would highly recommend Tom Potter State Farm to anyone needing auto, home or commercial insurance."
We responded:
"Thank you for the great review!"
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West Tennessee Motor Coach

September 16, 2026

5  out of  5
rating by West Tennessee Motor Coach
"I have been with State Farm since I bought my first truck back in 1983. Over the years, we have had a couple of different agents, but when Tom came along in 2010, it didn’t take long for him to prove that he was something special.

Tom has always gone above and beyond to take care of his customers. He is dependable, knowledgeable, and genuinely cares about the people he serves. Anytime we have needed him, he has been there to help and make sure we were taken care of.

After all these years, I can honestly say that you will not find a better agent to work with. Tom is truly one of a kind, and I am grateful to have had him as our State Farm agent for so many years.

Thank you, Tom, for always going the extra mile and treating your customers like family!"
We responded:
"Very much appreciated my friend. "
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Nathan Curnel

September 15, 2026

5  out of  5
rating by Nathan Curnel
"I always get a warm welcome with Bridget and Janee. I trade cars all the time so they see me a LOT!!! I really appreciate Tom and his team!!! You get treated like family every time!!"
We responded:
"Always good to see ya my man!"
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Kimberly Guess

September 15, 2026

5  out of  5
rating by Kimberly Guess
"Tom is the bomb! We contacted Tom earlier this year about switching from All State to State Farm and he did not disappoint. He collected all our information and went to work. He got back with us very quickly with a rate we couldn’t turn down. He made the transition and decision easy for us. We highly recommend him as your new agent!"
We responded:
"Your family is awesome and I greatly appreciate the words. "
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Linda Boone

September 15, 2026

5  out of  5
rating by Linda Boone
"They’ve always been a great help. Even when I was rear ended & the man didn’t turn it into his insurance, we could not get them to respond. Tom had State Farm to take care and fix my car and paid for the rental so I didn’t have to keep waiting. It was a relief for them to take care of me and then they dealt with the other insurance company. They are always polite and helpful explaining everything. Thank you Tom Potter and crew!"
We responded:
"Thank you Ms Linda. "
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Gary Miller

September 15, 2026

5  out of  5
rating by Gary Miller
"A very honest and professional company
Great customer service !!!"
We responded:
"Thanks sir!"
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Eddie Dickerson

September 15, 2026

5  out of  5
rating by Eddie Dickerson
"Tom and his staff have gone above and beyond with our insurance needs for years now! We wouldn't even consider anyone else!"
We responded:
"Man that means a lot my friend. "
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Shane Rizzo

September 15, 2026

5  out of  5
rating by Shane Rizzo
"Always prompt and very courteous. Very informative will go above and beyond for his clients. The whole team gets 5 stars from me. I would give 10 if it were and option."
We responded:
"Thanks my man!"
Profile photo of Matthew GRIMES

Matthew GRIMES

September 15, 2026

5  out of  5
rating by Matthew GRIMES
"I highly recommend Tom Potter State Farm! Tom and his team are professional, friendly, knowledgeable, and always willing to go the extra mile to help. They take the time to answer questions, explain your options, and make sure you have the coverage that best fits your needs.

It’s great doing business with a local office where you’re treated like a person instead of just another policy number. If you’re looking for dependable insurance and excellent customer service, give Tom Potter State Farm a call. Great people and great service!"
We responded:
"Appreciate the words my brother!!"
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Cortny Cosby

September 15, 2026

5  out of  5
rating by Cortny Cosby
"Fast, knowledgeable and friendly! Triple threat. You won’t regret moving your business here."
We responded:
"You’re awesome Cort! Appreciate your family so much "
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Dale Willingham

September 15, 2026

5  out of  5
rating by Dale Willingham
"Tom is very knowledgeable and has been able to answer all my questions. His office staff is on top of their game and friendly."
We responded:
"Thanks Dale!! "
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Ally Sexton

September 15, 2026

5  out of  5
rating by Ally Sexton
"Tom and his staff are always knowledgeable and helpful when we need it! We appreciate them and thankful to have Tom as our agent! -David and Ally Sexton"
We responded:
"We appreciate you and your families trust. "
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Andrea Shemwell

January 9, 2024

5  out of  5
rating by Andrea Shemwell
"Awesome crew! Tom is willing to go above and beyond for his clients. Janee and Bridget take care of their clients like family."
We responded:
"Awww you’re the best !"
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Kayla Ann Davidson

January 4, 2024

5  out of  5
rating by Kayla Ann Davidson
"Good but expensive"
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Wesley Sexton

September 25, 2023

5  out of  5
rating by Wesley Sexton
"Very helpful, saved us almost 100.00 a month for Same coverage. Our other insurance canceled and left us without coverage and did not return our calls. But we called Tom potters office and the ladies in there had us insured in about an hour or less."
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Janet Phillips

May 7, 2023

5  out of  5
rating by Janet Phillips
"I was with a friend. It's her insurance place."
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Everett Reed

December 26, 2021

5  out of  5
rating by Everett Reed
"Very nice an reliable also affordable"
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tammy hodge

March 21, 2021

5  out of  5
rating by tammy hodge
"Good place"
Profile photo of Dakota Triplett (Trippy)

Dakota Triplett (Trippy)

June 24, 2020

3  out of  5
rating by Dakota Triplett (Trippy)
"Not affordable but you need insurance they the folks to go to"
Profile photo of Nicole Walton

Nicole Walton

February 29, 2020

5  out of  5
rating by Nicole Walton
"I received a quote recently and had a wonderful phone conversation with the rep. I will be going back soon for insurance thanks to that quote and the great service"
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Jim Koon

January 17, 2020

5  out of  5
rating by Jim Koon
"Everyone is always nice and willing to help with any Insurance related question."
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Shonna Dobbs

May 7, 2019

5  out of  5
rating by Shonna Dobbs
"Friendly fast service"
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James Richardson

February 8, 2019

4  out of  5
rating by James Richardson
"Happy with the service."